Information Notice
Money Saving Advisors (and MoneySavingAdvisors.co.uk) are trading styles of Money Saving AdvisorsLtd who are authorised and regulated by the Financial Conduct Authority (FCA).
We are a Credit Broker and not a Lender
The FCA are the independent watchdog that regulates the Financial Services industry. Please use the information below to decide if our services are right for you and your individual circumstances.
How to contact us?
For more information on any of the topics covered in this notice, please contact us on:
Email: compliance@moneysavingadvisors.co.uk
Address: Compliance Team, Money Saving Advisors Ltd, Regents Pavilion, Moulton Park Industrial Estate, Northampton, England, NN3 6BJ
1. What products and services do we offer?
We offer a range of financial products via our partners. Please ask us for further details of the companies we can offer you products from.
2. Which service will we provide you with?
You will not receive any advice or recommendations from us in relation to finance. We may ask you certain questions to assist us in narrowing down the selection of products that we will provide you details on. You will then need to make your own choice about how to proceed. We will always provide you with both the advantages and disadvantages of the product types that are available to you.
We are not an Independent Financial Advisor (IFA).
3. What will you pay us for our services?
We will not charge you a fee for using our service.
Our partners may charge their own fees. This information will always be provided prior to you agreeing to take out a product.
4. How do we make money?
Money Saving Advisors work with a number of carefully selected financial services providers who maybe able to offer you financial products based on your needs. We will be paid a fee for the introduction but this does not change any of the terms of products that they offer to you. You can ask us for more information about the fee we have secured as a result of your purchase at any time by contacting us on the details at the top of this notice.
5. Credit Searches
Some of our partners will need to carry out searches to ensure their product is suitable for you.A ‘soft search’ is not visible to other companies and will have no impact on your credit score.A ‘hard search’ is a complete search of your credit report and can affect your credit score for six months.
Money Saving Advisors, and it’s partners will never carry out a search before obtaining your explicit consent.
6. Who regulates us?
Money Saving Advisors (and MoneySavingAdvisors.co.uk) are trading styles of Money Saving AdvisorsLtd who are authorised and regulated by the Financial Conduct Authority (FCA).
Our Firm Reference Number (FRN) is 1012482. You can find us on the FCA Register by searching MoneySaving Advisors Ltd. on https://register.fca.org.uk/s/ or by contacting the FCA on 0800 111 6768.
Money Saving Advisors Ltd. are a Credit Broker and not a Lender.
We are registered with the Information Commissioners Office for the purpose of Data Protection and our registration number is ZA545161.
7. Are all the products we offer regulated?
Not all of the products and services we offer, either directly or through our partners, are regulated by the FCA. If you wish to know more about a product or service before you proceed, please contact us using the details at the top of this letter.
Please note that regulated products have more oversight from the FCA and therefore more consumer protection.
8. Risk disclosure for Pensions
The information contained in this site does not constitute advice and we recommend that you seek independent financial advice before taking any action.
The information contained within this website is subject to the UK regulatory regime and is therefore targeted at customers in the UK.
The FCA does not regulate taxation and trust advice or Wills.
A pension is a long-term investment. When investing, your capital is at risk; the fund value may fluctuate and can go down as well as up, which would have an impact on the level of pension benefits available.
Past performance of investments is not a guide to future performance.
To help you further understand your pension-income options we also recommend that you consult the Government’s Pension Wise website.
9. Complaints
Delivering excellent service to our customers is our number one priority at Money Saving Advisors.However, we do recognise that things may occasionally go wrong, and you may feel you have cause to complain. Receiving your feedback is important to us as it enables us to learn from any mistakes and, where possible, to improve our service. You can raise a complaint with us by using the contact details at the top of this notice.
We will aim to resolve your complaint as quickly as possible but no later than 8 weeks following receipt.If you are dissatisfied with our response, you can refer your complaint to the Financial OmbudsmanService (FOS). You must do so within 6 months of our final response. The Financial Ombudsman Service is free and impartial and you are entitled to contact them at any stage of your complaint. More information can be found at www.financial-ombudsman.org.uk.
10. Additional Support
If you would like to discuss how we can provide additional support to you whilst using our services, please contact us using the contact details at the top of this notice. For example, we have a multitude of different communication methods available to us and more than happy to discuss this in more detail.
11. Confirmation of understanding
By using this website you confirm that you understand the information provided by Money Saving Advisors Ltd. within this document:
